Terms & Conditions

OVERVIEW

Welcome to The Routine Club. This website is managed and operated by The Routine Club. Throughout the site, terms such as “we,” “us,” and “our” refer to The Routine Club. By accessing and using our website, including all information, tools, and services available from this site, you, the user, agree to comply with all terms, conditions, policies, and notices stated here.

By browsing our site or purchasing from us, you’re participating in our service (“Service”) and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and policies referenced herein or accessible via hyperlink. These Terms of Service apply to all users of the site, including but not limited to visitors, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using or accessing our website. By using any portion of the site, you accept and agree to be bound by these Terms. If you do not agree with all the terms and conditions of this agreement, you may not access the website or use any of its services. If these Terms of Service are deemed to be an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service on this page at any time. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It’s your responsibility to periodically check this page for changes. Continued use or access to the website following any updates constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are of legal age and have given us your consent to allow any minor dependents to use this site.
You must not use our products for any illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction while using our service (including, but not limited to, copyright laws).
You are prohibited from transmitting any viruses, worms, or any code that could damage or disrupt the operation of the Service.
Any breach of the Terms will result in immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, provided it complies with Dutch law, which prohibits discrimination on any grounds.
You acknowledge that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmission over various networks and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.
Headings used in this agreement are included for convenience and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete, or up-to-date. The material provided on this site is for general information only and should not be relied upon solely for making decisions. Instead, consult more precise, complete, or timely sources of information where necessary. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is provided for reference purposes only and is not necessarily current. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information. It is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.
We reserve the right to modify or discontinue any part of the Service or products without notice.
We are not liable to you or any third-party for any price changes, suspensions, or discontinuations of the Service, as long as we fulfill our obligations for any pre-existing orders.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website and may have limited quantities. These products or services are subject to our Return Policy and are governed by Dutch consumer law. This includes the right of withdrawal within 14 days of receiving your order, as stipulated by the Wet Koop op Afstand. If you wish to return a product, you must notify us via email and follow the steps outlined in our Return Policy.

We’ve made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your device's display will reflect the true colors.
We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction, which we may do on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and pricing are subject to change without notice, at our discretion. We also reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, or information obtained from us will meet your expectations, nor do we promise to correct any errors in the Service.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by the same customer account, credit card, and/or using the same billing or shipping address. If we make a change to or cancel an order, we will notify you by contacting the email or phone number provided at the time of the order.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card details, to complete your transactions and contact you as necessary.

For more details, please review our Refund Policy.


SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools, which we neither monitor nor control.
You acknowledge that we provide access to these tools “as is” and “as available,” without warranties or conditions of any kind. We shall have no liability for your use of these third-party tools.
Any use of optional tools offered through the site is entirely at your discretion and risk. Make sure that you approve of the terms provided by the relevant third-party provider(s).
In the future, we may offer new services and features through the website (such as new tools and resources). Such new features and/or services shall also be subject to these Terms.


SECTION 8 - THIRD-PARTY LINKS

Some content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for evaluating the content or accuracy of third-party websites and have no liability for any third-party materials, products, or services.
We are not responsible for any harm or damages related to the purchase or use of third-party goods or services. Please review the third-party’s policies before engaging in any transaction.


SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send specific submissions (for example, contest entries) or creative ideas, suggestions, proposals, plans, or other materials (collectively, ‘comments’) to us, you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use those comments. We are under no obligation to maintain any comments in confidence, to compensate for comments, or to respond to comments.
We may monitor, edit, or remove content that we deem unlawful, offensive, or in violation of any party’s intellectual property or these Terms.
You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or personality rights, nor will they contain unlawful or obscene material. You may not use a false email address or mislead us or others as to the origin of your comments. You are solely responsible for the comments you make and their accuracy.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to update or cancel orders if any information in the Service or on any related website is inaccurate, without prior notice (including after you’ve submitted your order).
We have no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specific update or refresh date applied on the site should be taken as indicating that all information has been modified or updated.


SECTION 12 - PROHIBITED USES

In addition to other prohibitions as outlined in these Terms, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to solicit others to perform unlawful acts; (c) to violate international, federal, or local laws; (d) to infringe on our or others’ intellectual property rights; (e) to harass, abuse, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect personal information without consent; (i) for spamming or phishing; (j) for immoral purposes; or (k) to interfere with the Service’s security. We reserve the right to terminate your use of the Service if you violate any of these prohibitions.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Under Dutch consumer protection law, you are entitled to certain warranties regarding the quality of our products and services. We guarantee that the products will meet the standards as described and will be free from defects. However, results from skincare products may vary depending on individual skin types, and we make no guarantees regarding specific outcomes.
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from using the Service will be accurate or reliable.
You agree that we may remove the Service for indefinite periods or cancel it at any time, without notice.
You expressly agree that your use of the Service is at your sole risk. The Service and products provided to you are offered ‘as is’ and ‘as available,’ without any representations, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability or fitness for a particular purpose.
In no case shall The Routine Club, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, or damage of any kind, including direct, indirect, incidental, or consequential damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of the Service or any products procured through the Service. This includes errors or omissions in any content, or any loss or damage incurred through use of the Service. Because some jurisdictions do not allow limitations on liability for incidental damages, in such jurisdictions, our liability shall be limited to the fullest extent permitted by law.


SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless The Routine Club and our affiliates, partners, officers, agents, contractors, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to your breach of these Terms or violation of any law or rights of a third-party.


SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This shall not affect the validity of any remaining provisions.


SECTION 16 - TERMINATION

The obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective until terminated by either you or us. You may terminate these Terms by notifying us that you no longer wish to use our services or by ceasing to use our site.
If, in our sole judgment, you fail to comply with any provision of these Terms, we may terminate this agreement without notice, and you will remain liable for all amounts due up to and including the termination date.


SECTION 17 - ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted on this site, constitute the entire agreement and understanding between you and us, superseding any prior agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.


SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide services to you shall be governed and construed in accordance with the laws of the Netherlands.


SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check our site periodically for changes. Your continued use of or access to the website or the Service after any changes are posted constitutes your acceptance of those changes.


SECTION 20 - CONTACT INFORMATION

The Routine Club 
info@theroutineclub.nl
Stationsplein 16, 6001 CH
+31 6 30 17 42 26
KVK: 93819668
BTW ID: NL005044801B42

If you have any questions about these Terms of Service, please contact us at info@theroutineclub.com.