Privacy Policy

Last updated: October 16, 2024

At The Routine Club, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website theroutineclub.nl (the "Site") and use our services, whether as a customer, website visitor, or other individual (collectively, the “Services”). For the purpose of this policy, "we", "us", and "our" refer to The Routine Club, and "you" refers to the user of our Services.

Please take a moment to read through this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. The updated version will be posted on this page with a revised "Last updated" date. It is your responsibility to review this policy periodically. Your continued use of our services following any changes constitutes acceptance of those changes.

2. Information We Collect

We collect and process personal data in accordance with the General Data Protection Regulation (GDPR) and Dutch privacy laws. The type of personal information we collect depends on how you interact with our Services.

A. Information You Provide Directly

We collect the following personal information when you provide it to us:

  • Contact details: Your name, email address, phone number, and shipping/billing address when you place an order or subscribe to our newsletter.
  • Order information: Details related to your purchase, such as payment confirmation, order history, and shipping information.
  • Account information: When you create an account, we collect your username, password, and any security information you provide.
  • Customer support details: Information you submit when you contact us for help, including any messages or details you share.

B. Information We Collect Automatically

When you interact with our Site, we may automatically collect certain information, including:

  • Usage Data: IP address, browser type, operating system, browsing behavior, referring URLs, and access times.
  • Device Data: Information about the device you use to access our Services, including hardware model, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Site and to enhance your experience. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal data in the following ways:

A. Fulfilling Orders and Providing Services

  • To process and fulfill your orders.
  • To create and manage your account.
  • To communicate with you about your orders, returns, and other account-related matters.

B. Customer Support and Service Improvement

  • To provide customer service and respond to your inquiries.
  • To improve and personalize your experience with our Services.

C. Marketing and Promotions

  • To send you marketing communications, promotional offers, and updates about our products or services, based on your preferences.
  • To personalize advertising and promotions on our Site and partner sites.

D. Legal Obligations

  • To comply with legal obligations under Dutch and European law, including accounting, tax, and regulatory requirements.

E. Security and Fraud Prevention

  • To detect, prevent, and respond to fraud, illegal activities, or security incidents.

4. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We share personal data with third-party service providers (such as payment processors, shipping companies, and IT support) to perform business operations on our behalf.
  • Legal Compliance: We may disclose your information if required to do so by law or to respond to legal requests, such as court orders or government regulations.
  • Business Transfers: If we undergo a business transition, such as a merger or acquisition, your personal information may be transferred as part of the assets involved in the transition.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and improve our services. Cookies are small text files placed on your device that help us understand how you use our website, and enable certain functionalities such as shopping carts and saving preferences.

You can manage cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website.

For more details on the cookies we use, please visit our Cookie Policy.

6. Security and Data Retention

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or alteration. While no security system is completely impenetrable, we strive to ensure the protection of your information through secure storage, encryption, and access controls.

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

7. Your Rights

Under the GDPR, you have certain rights regarding your personal data, including:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data where there is no lawful reason for us to retain it.
  • Right to Object: You may object to the processing of your data for marketing or other specific purposes.
  • Right to Data Portability: You may request that we transfer your data to another service provider in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@theroutineclub.nl We will respond to your request in accordance with Dutch and EU regulations.

8. Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your information, in accordance with GDPR. This may include Standard Contractual Clauses or other legally recognized mechanisms.

9. Children's Data

Our services are not intended for use by individuals under the age of 16. We do not knowingly collect or process personal information from children. If you believe we may have collected information from a child under 16, please contact us at info@theroutineclub.com, and we will promptly remove the data.

10. Third-Party Websites and Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

The Routine Club
Email: info@theroutineclub.nl